We endeavour to ship all our orders within 24hours. However, availability of couriers can sometimes hinder dispatch or if paying by bank deposit orders are shipped once payment is received. If there is an extended delay we will contact you via your email address.

All orders are sent by NZ post except orders of a significant value which are sent via courier.

Courier parcels are sent on a track’n’trace basis with a signature required by the recipient to help safeguard the delivery of your purchase. DO NOT SIGN for a couriered parcel if it is damaged, by doing so you are agree that the parcel was received in an acceptable state. If a parcel is lost or damaged please contact us immediately so we can discuss with NZ Post or courier company.

Taxes

All fabric prices include GST (15%).

For our international customers:

  • NZ GST is removed at point of sale.
  • Customs at the destination country will determine the appropriate duties and taxes relevant to your order value. Payment of these duties and taxes are the responsibility of the recipient.

NZ Deliveries

Delivery time: 2-3 days approx.

Non-Artisan Textile Orders:

  • 8.00 NZD

Artisan Textile Orders:

  • 8.00 NZD
  • Orders Over 50.00 NZD = FREE delivery within NZ

(postage fee applies to all sample cuttings)

Australia Deliveries

  • 15.00 NZD

(postage fee applies to all sample cuttings)

Other International Deliveries

  • Postage/Courier Fees are confirmed prior to your order being processed; this will usually take 1-2 working days and we will contact you by email.
  • All delivery fees are provided at cost for the purchaser; no extra charges are added.

(postage fee applies to all sample cuttings)