Provenance follows the NZ Consumer Guarantee’s Act (CGA) and is happy to refund, exchange or provide credit if the product does not fulfil the requirements of the act.

You can view the CGA on the following weblink: http://www.consumer.org.nz/reports/consumer-guarantees-act

*Please note: according to the NZ CGA Provenance is not required to refund, exchange or provide credit if you have simply changed your mind. Please review your order carefully before submitting.